Last updated: 28 February 2026

1. Introduction

Grenat SA (“Grenat”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or interact with us.

2. Data Controller

Grenat
Rte de Châtel 1
Chardonne, 1803
Switzerland

Email : website[at]grenat[dot]tech

Website: www.grenat.tech

3. What Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly

• Name
• Company name
• Email address
• Phone number
• Any information submitted via a form

b) Technical data (automatically collected)

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of access

c) Communication data

• Email correspondence
• Customer service interactions

We do not intentionally collect sensitive personal data unless voluntarily provided.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Responding to inquiries
• Providing product information or quotations
• Managing customer relationships
• Improving our website and user experience
• Marketing communication (if you have opted in)
• Ensessing security and preventing misuse
• Complying with legal obligations

5. Legal Basis for Processing

Where GDPR applies, processing is based on:

• Your consent
• Performance of a contract
• Legitimate interests (e.g., business development, website security)
• Compliance with legal obligations

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Ensure proper website functionality
• Analyse traffic and usage
• Improve performance

You can manage or disable cookies through your browser settings.

If we use analytics tools (e.g., Google Analytics or equivalent), data may be processed in anonymised or pseudonymised form.

7. Data Sharing

We may share personal data with:

• IT service providers (hosting, analytics, CRM systems)
• Cloud infrastructure providers
• Legal or regulatory authorities when required

We do not sell personal data.

Where data is transferred outside Switzerland or the EU/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law.

Contact form data is generally retained for business follow‑up purposes unless deletion is requested.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss
• Misuse
• Alteration

However, no internet transmission is completely secure.

10. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

In Switzerland, the competent supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC).
website[at]grenat[dot]tech

11. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.